Consumer Appeals Process

The Long Island Center for Independent Living, Inc. (LICIL) is committed to respecting and protecting your rights to confidentiality. No information concerning you will be released without your approval and signed consent. As a consumer of services provided by LICIL, there is a Consumer Appeal Process available for you to bring problems and complaints regarding your receipt of services to the appropriate person(s). To activate this process, you need to schedule a meeting with the Executive Director to express your concerns, or submit a written statement of the problem.

The next step in the Consumer Appeal Process would be to contact LICIL’S Board of Directors. You may do so by mailing your complaint to the LICIL address with the envelope marked “Confidential – Board of Directors.” Be assured your complaint will be delivered unopened to the Board of Directors.

If your problem or complaint has not been addressed to your satisfaction through the Consumer Appeal Process, you have the right to contact Adult Career and Continuing Education Services – Vocational Rehabilitation (ACCES-VR) for assistance.

Mr. Donald McManus
NYS Education Department
ACCES-VR/Service Delivery
89 Washington Avenue
5th Floor, Room 580 EBA
Albany, NY 12234
(518) 408-4850

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El Centro de Long Island por una Vida Independiente, Inc. (LICIL) esta comprometido a respetar y proteger sus derechos a la confidencialidad. Ninguna información referente a usted será revelada sin su previo consentimiento y aprobación por escrito. Como Consumidor de los servicios proveídos por LICIL, existe un Proceso de Apelación del Consumidor disponible para que usted exponga sus quejas y problemas, a las personas correspondientes, referentes al recibo de servicios. Para activar este servicio, usted deberá hacer una cita con la Directora Ejecutiva, para expresar sus inquietudes, ó enviar una declaración escrita del problema.

El siguiente paso en el Proceso de Apelación del Consumidor, será contactar a la Junta de Directores de LICIL. Esto lo podrá hacer enviando su queja enviando por correo a la dirección de LICIL, un sobre marcado “ Confidential – Board of Directors.” Tenga por seguro que su queja será entregada a la Junta Directiva, confidencialmente.

Si su queja ó problema no ha sido resuelto con satisfacción por el Proceso de Apelación del Consumidor, usted tiene el derecho de contactar a la Oficina de Servicios de Carreras para Adultos y Continuación de la Educación – Rehabilitación Vocacional (ACCES-VR por sus siglas en Ingles.)

Mr. Donald McManus
NYS Education Department
ACCES-VR/Service Delivery
89 Washington Avenue
5th Floor, Room 580 EBA
Albany, NY 12234
(518) 408-4850
Por favor firme y ponga la fecha y retorne a LICIL

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Downstate NY ADAPT
201 S. Cherokee, Denver, CO 80223
Tel: 303-733-9324
Website: www.adapt.org


American Association of People with Disabilities-AAPD
1629 K Street N.W. Suite 503, Washington, DC 20006
Tel: 800-840-8844/202-457-0046
Fax: 202-457-0473
TTY: 800-840-8844/202-457-0046
E-mail: aapd@aol.com
Website: www.aapd-dc.org


Consumer Link
16 Main Street, Hempstead, NY 11550
Tel: 516-489-0100
Fax: 516-485-4314


DRIVE- Disabled Rights Initiative for Voter Empowerment- A LICIL Initiative
3601 Hempstead Tpk, Suite 500, Hempstead, NY 11756
Tel: 516-796-0144
Fax: 516-520-1247
Website: www.licil.net


Early Childhood Direction Center (Info & Options)
47 Humphrey Drive, Syosset, NY 11791
Tel: 516-364-8580
Fax: 516-496-4958
E-mail: nassauecdc@vclc.org

Website: www.vclc.org


Family and Children Association
100 East Old Country Rd., Mineola, NY 11501
Tel: 516-746-0350
Fax: 516-294-0198


ILRU- Independent Living Research Utilization
2323 South Shepherd, Suite 1000, Houston, TX  77019
Tel: 713-520-0232
Fax: 713-520-5785
TTY: 713-520-0232
E-mail: ilru@ilru.org
Website: www.ilru.org


Long Island Advocacy Center
999 Herricks Rd., New Hyde Park, NY 11040
Tel: 516-248-2222
Fax: 516-248-2290


Long Island Center for Independent Living, Inc. (LICIL)
3601 Hempstead Tpk., Suite 208, Levittown, NY 11756
Tel: 516-796-0144
Fax: 516-796-0529
TTY: 516-796-0135
E-mail: licil@aol.com
Website: www.licil.net


NAMI Queens/Nassau National Alliance for the Mentally Ill
1981 Marcus Avenue, Suite C 117, Lake Success, NY 11042
Tel: 516-326-0797 / 718-347-7284
Fax: 516-437-5785


NARPA-National Association for Rights Protection and Advocacy
P.O. Box 4058, Tuscaloosa, AL 35404
Tel: 205-464-0101
Website: www.narpa.org


National Amputation Foundation
40 Church Street, Malverne, NY 11565
Tel: 516-887-3600
Fax: 516-887-3667
E-mail: amps76@aol.com


New York Commission on Quality of Care and Advocacy for persons w/ Disabilities
401 State Street, Schenectady, NY 12305
Tel: 518-388-2892
Fax: 518-388-2890
TTY: 800-624-4143
E-mail: webmaster@cqc.state.ny.us
Website: www.cqc.state.ny.us


New York State Association of Psychiatric Rehabilitation Services, Inc
1 Columbia Place, 2nd Floor, Albany, NY 12207
Tel: 518-436-0008
Fax: 518-436-0044
Website: www.nyaprs.org


The Health & Welfare Council of Long Island
150 Broadhollow Road, Suite 118

Melville, NY 11747
Tel: 516-483-1110
Fax: 516-483-4794
Website: www.hwcli.com


Through the Looking Glass
2198 6th Street # 100, Berkeley, CA 94710
Tel: 800-644-2666
Fax: 510-848-4445
TTY: 800-804-1616
E-mail: hg@lookingglass.org
Website: www.lookingglass.org


United Spinal Association
75-20 Astoria Blvd., Jackson Heights, NY 11370
Tel: 718-803-3782
Fax: 718-803-0414
Website: www.unitedspinal.org

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Long Island Center for Independent Living, Inc.
3601 Hempstead Turnpike, Suite 500
Levittown, NY 11756

The Long Island Center for Independent Living, Inc.
is a non-for-profit organization established in 1980.

TEL: 516-796-0144 En Español: 516-796-6176
TTY: 516-796-0135 Fax: 516-796-0529 / 516-520-1247

E-MAIL: info@licilinc.org

COPYRIGHT 2025, Long Island Center for Independent Living, Inc.